AVAIL

360

IT Services

a division of AVAIL Technology Solutions

AVAIL 360 IT Services is a division of AVAIL Technology Solutions that offers a streamlined IT solution to clients. We provide comprehensive support and reliable technologies to ensure the smooth operation of your business. As a single partner, we offer services such as Microsoft 365, UCaaS, Data Backup, Networking, and Advanced Security Protection. With AVAIL 360 IT Services, you can trust that your IT needs are covered.

AVAIL PROTECT
Managed Desktop Support

AVAIL PROTECT
Managed Desktop Support

Managed Collaboration Services

Cloud Services

Infrastructure

AVAIL PROTECT Managed Desktop Support

  • AVAIL PROTECT Security Suite
    • Next Gen AV with EDR​
    • Anti-Spam/Phishing​
    • Dark Web Monitoring​
    • DNS Filtering​
    • SIEM MDR w/ 7×24 SOC​
  • Managed Meraki Firewall at Each Support Site​
  • Service Desk – End User IT Support
    • Professional – 7am – 6pm Business Days​
    • Enterprise – 24×7 ​
  • Patch Management​
  • Quarterly Business Reviews​
  • Monthly Onsite Visits​

Collaboration Implementation Services

  • Dedicated Implementation Advisor​
  • Coordinate Data Collection Sessions to Identify Users, Numbers, Features, etc.​
  • Coordinate Call Flow Design Sessions ​
  • Validate User Templates; Auto Attendants; Hunt Groups, Paging, etc.​
  • Remote Porting Support​
  • Remote Network Validation Test

Managed Collaboration Services

  • End User Service Desk
  • MACD
  • Troubleshooting Service Issues
  • RMA Hardware
  • Quarterly Business Reviews

Cloud Services

  • Microsoft Licensing
    • M365
    • Dynamics
    • Azure
  • UCaaS
    • GoTo
    • CallTower
  • Cloud Backup Services
    • M365 Backups
    • VEEAM Cloud Connect
    • Datto
  • MFA Solutions

Infrastructure

  • Lenovo
    • Laptops
    • Servers
  • Structured Data Cabling
  • End User Hardware Solutions
  • Meraki
    • Firewalls
    • Switches
    • Wireless